Order Policy
All orders are subject to the availability of materials. Neither Samaco/Canfloyd/ Northdale nor R.W. Ellsworth Inc. shall be liable for inability to ship any order(s) due to material shortage.

All verbal orders must be confirmed in writing prior to production.

All orders are firm and cannot be cancelled without written authorization from either Samaco/Canfloyd/Northdale (items 1-41) or R. W. Ellsworth Inc. (items 42-131)

Cancellation charges will be invoiced for any orders canceled after production has started to include any charges incurred to time of cancellation ( including set-up / artwork charges).

Items 1-41 are priced seperately for product & etching. Bases are not glued- add $5 (net) + re-packaging costs.

Items 42-131 are priced including etching ( 1 location ) Note that some items are shown with multiple location etchings, custom colours - premium may apply.

Art charges
All etched items are subject to a $60 art charge (one time set up fee for repeat orders)
Black & white camera-ready art required ( for digital formats see ART ) Items 1-41: deep etch charge listed separately, minimum 10 pieces Items 42-131 include 1 location deep etch as illustrated Personalization charge: $3 (net)/piece/personalization

Colour fills
Gold/silver/bronze available: $2 /piece/colour All other colours: $4 /piece/colour
PMS colours will be matched as closely as possible as this is a process for printing on white paper and therefore does not always produce the same effect on our backgrounds.

PMS colour match charge: $60

1-41 Gift boxed, bases packaged seperately,glued pieces require re-packaging,gift box: $5

42-131 White corrugated. Specify gift box on p.o. $1-5 based on size Delivery
Normal delivery is approximately 7 days after artwork approval & purchase order received on stock items.

Up to 4 weeks on special orders Rush charge: 5% per working day in advance of normal delivery

Shipping charges will be added to the invoice. All shipments are F.O.B. We can ship directly to the recipient, fax for a quote.

Samples are invoiced after 30 days. Return at your expense for a credit.

Claims (freight, breakage)
Title to goods passes to the buyer at the F.O.B. point and are shipped at the buyer's risk. Claims must be made against the carrier by the buyer. Retain original outer cartons packing material and broken items; the carrier will make an inspection on the consignee's premises.

Payment Terms
General- payment terms are outlined below and constitute an integral part of any approved order we can accept.

New and Non Credit Accounts- for orders up to $500, payment with order. Orders over $500, 50% with order and balance when order is ready for shipping.

Opening a credit account- complete & return our credit application and allow 2-3 weeks for approval.

Open account- net 30 days firm from date of invoice for all credit approved accounts with no outstanding overdue balance. Larger orders will be subject to progress payments as specified at time of order. All overdue accounts will revert back to non credit approved status immediately and will be subject to required reporting to industry trade and credit associations.

For more information please CONTACT US

R. W. Ellsworth Inc.
399 Four Valley Drive, Unit 6/7 Concord, ON. L4K 5Y7
Tel: 905 669-1161 Fax: 905 669-0566
Toll Free: 1-866-861-8407